Privacy Policy

Eric Levinson LLC ("we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and program participants. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: First name, last name, email address, phone number, and mailing address
• Business Information: Your role, business name, and industry (e.g., health coach, wellness practitioner)
• Health Information: General health background and goals you share voluntarily for coaching purposes (non-diagnostic)
• Communication Preferences: Your preferences for receiving marketing and non-marketing communications, including text messages (SMS/MMS)
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs
• Form Submissions: Information you voluntarily provide through our contact forms, application forms, or booking forms

2. How We Collect Information

We collect personal information through:

• Contact forms and application forms on our website
• Booking and scheduling tools
• Email communications
• Phone calls and text messages
• Cookies and website analytics tools
• Third-party platforms (e.g., social media, advertising platforms)

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide customer support
• Schedule and confirm appointments and coaching calls
• Send appointment reminders, reschedule notifications, and post-service follow-ups
• Deliver program content and services you have enrolled in
• Send promotional messages about our programs, special offers, and educational content (only with your express consent)
• Improve our website, services, and user experience
• Comply with legal obligations

4. Text Messaging (SMS/MMS) Policy

If you provide your phone number and opt in to receive text messages, we may send you:

• Non-Marketing Messages: Appointment confirmations, reminders, reschedule notifications, post-service follow-ups, and account information
• Marketing Messages: Special offers, program announcements, educational content, and re-engagement promotions

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].

Your consent to receive text messages is not a condition of purchase or enrollment in any program.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., email marketing platforms, scheduling tools, payment processors). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. SMS Opt-In and Data Sharing

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Opt-Out of Text Messages: Reply STOP to any text message at any time
• Opt-Out of Email Marketing: Click the "unsubscribe" link in any marketing email
• Access and Correction: Request access to or correction of your personal information by contacting us
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Do Not Sell: We do not sell your personal information

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Deliver relevant advertising
• Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: (828) 574-4675
• Address: 61 Middlemont Ave, Asheville, NC 28806

For text message assistance, reply HELP to any message or contact us at the email address above.